Schedule a free appointment at a microsoft store near you if youre able to turn on your surface. I get tired of the posts like convince me to keep it or i want to love it, but thinking of returning it. Are you still using the broken surface or did you manage to repair replace. If a repair can be done in a microsoft store location, the representative can assist with scheduling your appointment. Sadly, i dont actually own a surface book but was wondering if any owners out there have had any problems with the hinge. Microsoft surface book teardown reveals muscle wire. Surface book 2 keyboard any individual key replacement. Damaged surface pro 3 friction hinge microsoft community. Microsoft surface book teardown reveals almost impossible. Microsoft surface products are being increasingly popular among general consumers with its unique product position. Microsoft surface book teardown reveals almost impossibleto.
The dynamicfulcrum hinge is the somewhatclunky name for the clever mechanism that allows surface book owners to detach the screen from the. Just used as intended, and only one hinge broke after 7 months. It allows for a 10 point multitouch, pen inputs and varying reclining modes with built in fulcrum. The story behind the surface books crazy new hinge microsoft ralf groene and his design team at microsoft first conceived of the recently revealed surface book while working on the surface pro. A tour through the innards of microsofts new laptop is a challenging journey for the folks at ifixit, who found a lot of glue and a motherboard. Damaged surface pro 3 friction hinge i left my actual question under the bottom line, if you care to skip past the fluff about what happened to my device. I think there is a lot that can be done with the hinge to improvechange it to better fit someones specific needs. The design of the surface book, especially around its fulcrum hinge, remains one of the strongest aspects of the design you can easily recognize. Microsoft surface pro 4 broken kickstand hinge problem. Microsofts new surface book hinge is a unique feature of the laptop and brad sams takes a closer look at what makes this feature stand out. Microsoft is preparing a new surface book styled hinge that will. When your book 2 needs anything from a screen repair to a battery replacement, cpr has the parts, tools, and experience to get the job done right quickly and.
Hinges are the small plastic clips located underneath each key. Microsoft surface book 2 could fix the laptops biggest. Microsoft surface screen repair call out service, we come to you. The microsoft surface book looks like a powerful premium laptop, but you had. The surface book 2s secret weapon is ceramic, says panos. It took microsoft two years to deliver a true successor. Microsoft surface book 2 could fix the laptops biggest problem. Work on the move with this 15 inch microsoft surface book 2 laptop. This conclusion covers the entire microsoft surface lineup, from the new powerful surface pro announced back in june to the surface book to the standard surface laptops with clamshell designs. Microsoft stores can assist with a variety of services including repairs for the surface laptop 3, surface pro x and surface pro 7 in selected locations. Microsoft surface book touch screen repair laptop repair.
Surface book is distinguished from other surface devices primarily by its fullsized, detachable keyboard, which uses a dynamic fulcrum hinge that expands when it is opened. How well does the surface book 2 hold up after a year. Lets talk about the hinge microsoft surface forums. Ive actually been a fan of the surface book and that lovely little hinge that joins the display to the base for some time now. Brand new oem microsoft sufacebook 2 or surface book 2 key replacement, these keys are the best way to repair your keyboard as repair on this model is extremely difficult and as of yet they do not produce keyboards for this model, the keys are original so you will get perfect fit and finish without any issues. The ceramic center and muscle wire hinge mechanism in the surface book 2.
Most laptops use multiple keyboard manufacturers, so replacement keys are not a universal fit. Rather than replacing the entire device i do have a warranty i would rather try to fix it myself. Both the clipboard and keyboard components have a machined magnesium housing. Featuring a 256gb ssd this microsoft surface book 2 laptop offers ample storage space and the nvidia geforce gtx 1060 graphics card keeps up with demanding photo editing. With regards to the any physical related issues we highly recommend you to visit any local microsoft store to have our technician there check the device physically or have it replaced there on the spot. Im really sorry to hear about the hinge of your surface laptop.
Testing consisted of full battery discharge during video playback. Get service for your out of warranty or damaged surface. However, 16 days later i am still waiting for one to be shipped. With a secondary battery and integrated graphics card, the display portion, known as the clipboard is detachable. So if you are not able to open and close your laptop or face the hinge broken issue and you think that its the time to buy a new laptop. Microsoft surface book 2 repair services cpr cell phone. Window surface repair service and sparepart specialist in. At the midpoint of the surface book, theres a piece of connective tissue that microsoft calls the dynamic fulcrum hinge. Some models, such as the surface laptop 3 and surface pro x, may be able to be.
Unfortunately, the teardown doesnt go into much detail on how the impressive hinge of the surface book works. Latest surface book solution will solve some hinge problems. Surface support sucks if you need a replacement surface. Open your sb so that the screen is at a 90 degree angle from the base. Microsoft surface repair vancouver trek pc computers. Microsoft surface book 2 laptop 15 touch screen intel core.
Thank you so much for reaching our surface community. Trek pc is able to do any kind of microsoft surface repair. The microsoft surface pro 4 is a beautiful portable laptop and tablet hybrid. This is the microsoft surface book 2, and just like every surface device weve done a teardown on this year it scored horribly on our repairability scale. I noticed that the back hinge started wearing away and coming out. When you look closely at the image posted, you can see how. Surface book 2 keyboard key hinge replacement repair part rectangular. A number of appleesque touches, like a heatsink mounted on the nvidia.
Microsoft will correct the hinge issue on surface book 2. Recently, i reported that the hinge has been reworked for the new surface book to have less of a gap when closed. Then hold the book by its keyboard base and rotate it so that the keyboard base is now vertical and the screen is parallel to the ground. Surface book 2 keyboard key hinge replacement repair part. Dont even think about fixing the microsoft surface book on your own. Fix problems detaching or attaching your surface book keyboard. Screen repairs, cracked screen replacement, all microsoft surface repairs. Please call us at 02 8081 2555 or click here to book a repair online microsoft made it again. Microsoft appears to be teasing new surface book 2 hinge. In practice, it just means that the surface books hinge seems to flex as it. The innovative dynamic fulcrum hinge is probably a replaceable part. Make a powerful statement and get improved speed, performance, and allday battery life. Microsoft is referring to this as a dynamic fulcrum hinge, which is probably the coolest of all branded hinge names. After trying all tech support suggestions, my surface book will not turn on.
Instore cracked screen or physical damage replacement services are only available in countries where microsoft stores are located. Hinge part is loose or damage sometimes due to various reasons. New battery for microsoft surface pro 3 pro3 model 1631. So today ill be essentially walking you through how to design a device thats terrible for repair. Seems to me there is a lot of spacegap in that hinge where dirtdebris could get in and muck things up. These are not compatible with microsoft surface book 2. You can use it in tablet mode, or connect it to the keyboard base for extra battery life and if. The hinge on my sb feels very loose, but is it only mine or is this a common problem with all sbs. Microsoft surface book sx300001 laptop windows 10, intel core i5. As for other surface book 2related rumors, microsoft has reportedly fixed an issue regarding the devices unique fulcrum hinge. Can i replace the hinge or kickstand of my surface pro 4. The keyboard contains a second battery, a number of ports and an optional discrete graphics card used when the screen part, also dubbed as the clipboard by microsoft, is. I would not recommend to write with the kickstand fully extended, since i assume that the forces on the hinge are too high to constantly write on it.
Microsoft pro 4 surface hinge moneysavingexpert forum. Microsoft agree i didnt tamper with device but claim damage to hinge is not covered under guarantee. Surfaceprorepair can be complicated if you do not know what you are doing. Genuine original 102w ac power adapter charger for microsoft surface book 2 1798. I accidentally stepped on my surface pro 4, and one of the hinges on the kickstand broke. Surface book 2 gets a 110 repairability score from ifixit. We can replace your broken display, upgrade your hard drive, repair your logic board, and much more. Microsoft surface book 2 repair services if you own the microsoft surface book 2, having a reliable book 2 repair service that you can count on definitely provides peace of mind.
Wifi was associated with a network and autobrightness was disabled. If anything goes wrong with the surface book, im not even sure how microsoft could repair this thing. Microsoft surface repair in kolkata call 9088888835. This is how surface books crazy hinge works the verge. The surface book got a 1 out of 10 from ifixit, indicating its very hard to repair.
With its matched hardware to the microsoft windows system as well as the range of surface features and accessories, the microsoft devices, including surface book, surface laptop and surface studio, are widely adopted. We can repair and replace sparepart for all window surface version including surface pro 7, surface book, surface laptop or newer, with original sparepart and experience in service repair window surface making us the most preferred shop to fix your surface. The fourthgeneration surface pro tablet, released october 26th, 2015. For repair help with your microsoft surface book, check out our troubleshooting page. The flip hinge enables multiple viewing modes to match your preferences and the intel core i7 processor and 16gb of ram deliver powerful performance. Original 102w ac power adapter for microsoft surface book 2 1798 1703 charger. Unfortunately, the current generation hinge leaves a small gap between the display and the keyboard when the laptop lid is shut. One of the friction hinges on my surface pro 3 snapped when i was extending the kickstand. If you are eager to learn, follow the stepbystep guide above. Others may need to replace the whole hinge assembly with spare. Devindra hardawar engadget based on my handson with the surface book 2. But we may need to give proper expectation to this. Except for the laptop 3, microsoft does not offer a repair service for your. Microsoft stores offer services like cracked screen and physical damage replacements for surface laptop 3 and surface pro x.
The book is easily identifiable by its dynamic fulcrum hinge, which expands when open to evenly distribute the clipboards weight. The surface book is the first fullfeatured laptop in the surface family. The microsoft surface pro might be labeled as one of the most complicated devices to repair, but practice makes it perfect. The hinge has to be able to support the display and internals of the surface book. I politely rejected the offer saying how a built in part of the device not be covered as it is part of the selling points of go anywhere pc tecnology. When connected, however, the surface book takes advantage of an additional battery and an optional dedicated graphics card for highperformance computing. Microsoft surface book proves painful to repair cnet.
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